Frequently Asked Questions
Answers to commonly asked questions
Getting Started
What is Oobit?
Do I need to move my crypto into Oobit?
Do I need to verify my account to use Oobit?
Which cryptocurrencies does Oobit support?
What documents do I need for verification?
Is Oobit safe to use?
How do I start using Oobit?
How long does verification take?
How can I add funds to my Oobit account?
Why was my verification rejected?
Is Oobit available in my country?
If I do not have a wallet, can I still use Oobit?
Pay with Oobit
How does Oobit’s Tap & Pay work?
Can I pay online with Oobit?
Where can I pay with Oobit?
Can I send money internationally with Oobit?
How much does it cost to use Oobit?
What are the maximum spending limits on Oobit?
What is the difference between Oobit and a crypto debit card?
How fast are Oobit payments?
Can merchants accept Oobit without changing their system?
Troubleshooting
Tap & Pay is not working. What should I do?
My transaction was declined. Why?
How do I set up Oobit with Apple Pay or Google Wallet?
Why is my deposit not showing?
Why did my withdrawal fail?
My app keeps crashing. How can I fix it?
I did not receive the verification email. What should I do?
I see “details already used” when creating my account. How do I fix this?